libraryassessment.info

Hello Fellow LA Bloggers:

The current issue of the LibQUAL+® Update is now available online at: http://www.libqual.org/documents/admin/LQUpdate_July_final.pdf.

Highlights in this issue include:

• 2008 LibQUAL+® survey information
• LibQUAL+® presentations at the 2008 Library Assessment Conference
• ALA Midwinter 2009 Events
• Building Effective, Sustainable, and Practical Library Assessment with ARL
• And more!

Please feel free to contact the LibQUAL+® team at libqual@arl.org with any questions or comments concerning this publication.

Carlette Washington-Hoagland from University of Iowa Libraries is asking,

Do you know of any tools/instruments designed to  assess teacher performance by librarians?  Something that measures both the formative and summative evaluation of librarians in their teaching role?

If you have feedback for her, feel free to use the comment section of this post or you can contact her directly at carlette-w-hoagland at uiowa dot edu.

Recommended by Karen Neurohr on the LibQUAL-l listserv:

“Lyn Richards has a book published by SAGE, Handling Qualitative Data, A Practical Guide, that I found helpful. Richards’ newest book (with co-author Janice M. Morse) is Read Me First for a User’s Guide to Qualitative Methods. …. Lyn’s website: http://www.lynrichards.org/”

Keith Curry Lance and Ray Lyons worked on this most interesting piece regarding public library rankings:

http://www.libraryjournal.com/article/CA6566452.html

The Columbia University Libraries is looking for speakers for the triannual CUL Assessment Forum. The CUL Assessment Forum is a semesterly opportunity for library staff at to learn about successful assessment projects and assessment trends in academic libraries. We host speakers from tri-state area who give presentations on assessment work they’ve done in their library. Previous speakers include Lucinda Covert-Vail and Kimberly Sweetman from NYU Libraries and Stephen Francoeur from Baruch College Library. Our next Assessment Forum theme will be LibQual+.

CUL is preparing to engage in its third round of LibQual+ in spring 2009, and we are excited to start building momentum and staff awareness about this assessment project. The Assessment Forum on LibQual+ is our first step.

If you are interested in presenting at the upcoming Assessment Forum on LibQual+, or have questions, please email me.

2009 SERVICE QUALITY EVALUATION ACADEMY NOW ACCEPTING NOMINATIONS

The 2009 Service Quality Evaluation Academy, co-sponsored by ARL and the Canadian Association of Research Libraries (CARL), is now accepting participant nominations. The Academy is an intensive five-day program that focuses on both qualitative and quantitative methods for collecting and analyzing library service quality data. The program emphasizes basic concepts and skills in measurement and data analysis that will be applicable to service quality evaluations. Time is also spent on relevant software skills, including the use of ATLAS.ti to analyze the content of interviews or responses to open-ended surveys and the use of SPSS for quantitative data analysis.

Academy classes will be held March 16-20, 2009, at the Hotel Monteleone in New Orleans, LA.

The application deadline is Monday, October 27, 2008.

For more information, go to http://www.arl.org/stats/statsevents/sqacademy/index.shtml.

The 2008 Library Assessment Conference preliminary detailed program is

now available online at http://libraryassessment.org/schedule/index.shtml.

The robust program offers more than 60 presentations in 9 parallel sessions. Presentation themes include: information literacy, organizational culture, management information, qualitative methods, usability, and more.

Plenary sessions include a keynote panel on the most important challenge in library assessment, featuring panelists: Susan Gibbons (Vice Provost & Dean, River Campus Libraries, University of Rochester), Rick Luce (Vice Provost and Director of Libraries, Emory University), and Betsy Wilson (Dean of University Libraries, University of Washington).

Register online at http://libraryassessment.org/reg/index.shtml

We look forward to seeing you in sunny Seattle!

Any Facebookers out there coming to the conference in Seattle this August? Want to let your Facebook friends know you’re going? Curious about who else might be going?

You can RSVP through the event listing here: http://www.facebook.com/event.php?eid=8724220793

I’ll do my best to keep it up to date with new announcements, schedule and such. We’d love to hear from you.

Fellow Bloggers:

This message is being forwarded on behalf of LAMA MAES. “Living the Balanced Scorecard” will be held at the ALA Annual in Anaheim.

Joe Matthews is also offering a half day version of the same workshop as a post-conference workshop at the Library Assessment Conference in Seattle on Aug 7. For more information, see www.libraryassessment.org.

—————————————

BEGIN FORWARDED MESSAGE:

LAMA Measurement Assessment and Evaluation Section (MAES) Pre-conference Workshop

LAMA MAES is sponsoring the pre-conference workshop “Living the Balanced Scorecard” Friday, June 27, 8:00 am - 5:00 pm during the ALA Annual 2008 conference in Anaheim. The workshop will feature Joe Matthews, Director of Mathews and Associates and author of the soon to be released “Scorecard for Results” (Libraries Unlimited, May 2008, $45 retail cost).

The Balanced Scorecard (BSC) is an organizational tool enabling library management to develop a method for focusing on customers, understanding their needs and demands for library services, and demonstrating accountability for using public funds. The BSC provides library management with supporting data needed to implement data driven decisions.

Attendees will receive as part of their registration a copy of “Scorecard for Results” at no extra charge. Using case studies as examples, presenters will guide workshop attendees through how to develop strategy, performance measures, targets and initiatives, and then how to integrate these results and communicate them effectively. Other presenters are Susanna Pathak of the Virginia Commonwealth University in Richmond, VA and Kathryn Robinson of the Orange County Public Library System in Orlando, FL.

We invite you to register and learn more about how to practice the Balanced Scorecard technique, a valuable tool for your library’s assessment needs!

Please click the link below to go directly to the list of Anaheim pre-conferences and look for the listing for LAMA and then “Living the Balanced Scorecard.”

http://www.ala.org/ala/eventsandconferencesb/annual/2008a/optionalevents.cfm#lamapre.

MaShana
Association of Research Libraries

Fellow Bloggers:

Attached is the latest edition of the LibQUAL+® Update, our newsletter for survey participants. The newsletter is also available online at:

http://www.libqual.org/documents/admin/LQUpdate_Apr2008_final.pdf

Highlights in this issue include:

• 2008 Survey Information
• LibQUAL+® on the Move
• LibQUAL+® Events - Anaheim and Service Quality Evaluation Academy
• Spotlight On: Oklahoma State University
• Library Assessment Corner - WVU Today article and the Library Assessment Blog
• and more!

As always, please feel free to contact the LibQUAL+® team at libqual@arl.org with questions or comments concerning this publication.

MaShana Davis, MIM
Technical Communications Liaison
Association of Research Libraries
21 Dupont Circle, #800, Washington, DC 20036
mashana@arl.org
http://www.libqual.org