I am engaged in a user research project that incorporates ethnographic methods (interviews with faculty and students, photo diaries, observation) here at Syracuse University Library. I’m interested in hearing from others who are using this technique, perhaps having participated in one of the CLIR (Council on Library and Information Resources) workshops conducted by Nancy [...]
The most recent (January 2007) issue of College & Research Libraries has an interesting article on “Measurement of Use of Electronic Resources: Advances in Use Statistics and Innovations in Resource Functionality”. Authors Deborah D. Blecic, Joan B. Fiscella, and Stephen E. Wiberley, Jr. (all at the University of Illinois at Chicago) compare the effects of [...]
I have been busy this week with the compilation of electronic journal usage statistics for ARL. To complete Section 15 (Number of successful full-text article requests) in the Supplementary Statistics section, I am limiting myself to Counter-compliant JR1 statistics provided by the publisher. Still, I am encountering unexpected complexities. I’m interested in how other libraries [...]
Hello. I am Head of Digital & Electronic Resource Management Services at Syracuse University Library. In that capacity, I have responsibility for the collection of usage statistics for all electronic resources — now representing over 50% of our collections budget. I’ve also served on the Library’s Assessment Committee for the last three years as we’ve [...]
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