Author Archive | steph wright

Assistant Director for Assessment – Baylor University

Baylor University is the oldest continually-operating university in Texas and the largest Baptist University in the world. Classified as a research university with “high research activity” by the Carnegie Foundation for the Advancement of Teaching, Baylor blends an international reputation for educational excellence and a strong Christian commitment with a robust research program aimed at […]

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Service Quality Librarian – Kansas State University

Kansas State University is conducting a search for the position of Service Quality Librarian at K-State Libraries.  This new position will be responsible for gaining insight into customer expectations and satisfaction through a variety of assessment measures.   Actively engages customers and monitors customer service experience.  Works across the Libraries to develop a culture where customer […]

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Organizational Climate Survey

We’re currently developing an in-house organizational climate survey to solicit responses from our librarians, staff and students. I’m looking for examples of developed surveys and whether these surveys are linked to some management approach (e.g., Balanced Scorecard). Additionally, did you receive results that were useful in your library planning efforts? Any information on survey development […]

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Teacher Performance Instrument

Carlette Washington-Hoagland from University of Iowa Libraries is asking, Do you know of any tools/instruments designed to  assess teacher performance by librarians?  Something that measures both the formative and summative evaluation of librarians in their teaching role? If you have feedback for her, feel free to use the comment section of this post or you […]

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Library Assessment Conference on Facebook

Any Facebookers out there coming to the conference in Seattle this August? Want to let your Facebook friends know you’re going? Curious about who else might be going? You can RSVP through the event listing here: http://www.facebook.com/event.php?eid=8724220793 I’ll do my best to keep it up to date with new announcements, schedule and such. We’d love […]

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Reference Transactions Survey

The librarians listed at the end of this post are working on a book chapter about capturing reference transactions and could use your help. They have developed a survey asking how other libraries are capturing their reference transactions and would like you to take it! They will be using the data compiled from the survey […]

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Reference Transaction Statistics

The University of Washington has begun a review of how it collects what we call “user query statistics” or reference statistics.  We currently have five sample periods a year and each service point (over forty of them) keeps paper tally sheets for those time periods.  At the end of each sample period those tally sheets […]

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Assessment, Planning and Organizational Development Coordinator

George Mason University seeks qualified candidates for the full-time position of Assessment, Planning and Organizational Development Coordinator. From the announcement: We are seeking a dynamic, innovative and service-oriented individual to provide management support to the University Librarian/Associate Vice President of ITU (Information Technology Unit) and the Library Administrative Leadership Team in carrying out the programs, […]

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Assessment Librarian Position at LSU

LSU Libraries are seeking a qualified candidate to fill the position of Assessment Librarian. The position is at the rank of Assistant Librarian and is a tenure-track position. The Assessment Librarian reports to the Head, Reference and Collection Development Services for assessment and reference duties and to the Collection Development Services Coordinator for collection development […]

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