Archive | user studies

IMLS grant on Lib-Value featured at the ARL Library Assessment Forum

Friday, January 15, 2010 1:30 p.m.–3:00 p.m. Library Assessment Forum: Effective, Sustainable, and Practical Assessment InterContinental Hotel Griffin/Robinson Room Boston MA The forum focused on the recent IMLS grant on Return on Investment (ROI) awarded to ARL, University of Illinois at Urbana-Champaign, and the University of Tennessee with a presentation by Carol Tenopir, co-PI, who […]

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Data liberation of in-house library statistics

Have libraries used an institutional repository as a “container” for library-related statistics,  current or retrospective, and/or dumped sources of raw data into a web-based application, such as Nesstar, for collaborative viewing/sharing/manipulating within the institution? I have started exploring the idea of the IR as container, but we need to formulate a set of guidelines to […]

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Writing Good Questions

In October, I was lucky enough to attend the very first “Undergraduate Research Practices Workshop” hosted by CLIR and run by Nancy Fried Foster from the University of Rochester. One of our topics was “Asking Good Questions,” and during the discussion I offered up the process we use here at Columbia. I hope some of […]

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LAC 2008 – wayfinding presentation

We have posted a web page with links to our wayfinding powerpoint presentation, our full study instrument from the 2007 follow-up study, and the paper we wrote for the 2006 Library Assessment Conference. We welcome any questions or news about your wayfinding study. http://www.lib.uchicago.edu/e/atatarka/wayfinding.html Agnes Tatarka and David Larsen, University of Chicago

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Ethnography in Libraries

I am engaged in a user research project that incorporates ethnographic methods (interviews with faculty and students, photo diaries, observation) here at Syracuse University Library. I’m interested in hearing from others who are using this technique, perhaps having participated in one of the CLIR (Council on Library and Information Resources) workshops conducted by Nancy Foster. […]

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Fall Quarter is coming!

I’m looking for help and ideas about user studies conducted during the beginning of the academic year. With the beginning of the school year just around the corner, it might provide an opportunity to find out something useful about users and especially about non-users. The idea was sparked by a recent discussion about focus groups […]

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Evaluating Virtual Reference Services Study Reporting

The IMLS-funded project conducted by Rutgers and OCLC, “Seeking Synchronicity: Evaluating Virtual Reference Services from User, Non-User, and Librarian Perspectives,” now has a number of recent results presentations available on the study Web site. This international study will: investigate factors influencing the selection and use of chat-based VRS study user and staff perceptions of satisfaction […]

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Two Workshops

1) Managing Electronic Collections: A NISO Workshop A two day workshop in Denver, CO (September 28-30, 2006). Day One is themed “Understanding users and usage” and includes sessions on: Measuring Your Performance to Communicate Your Story Using the COUNTER Code of Practice: A Tutorial SUSHI at Work: A Tutorial Closing the Loop with Usability Testing: […]

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The hows and whys of meeting user needs

Lynn Silipigni Connaway’s (OCLC) presentation on the hows and whys of meeting user needs is now available. The NASIG presentation, Mountains, Valleys, and Pathways: Serials Users’ Needs, draws on the user-centered IMLS-funded research findings of the “Sense-Making the Information Confluence: The Whys and Hows of College and University User Satisficing of Information Needs” study.

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