A two day workshop on LibQUAL and assessment issues with presentations from Bruce Thompson, Colleen Cook, moi, Steve Hiller, Jim Self, McGowan, Margaret Gardiner, A. Sivak … it was a fun diverse group and we had wonderful share fair posters — I really enjoyed seeing the bilingual poster from the U. of Montreal. The presentations are available at: http://library.queensu.ca/webir/canlibqual/carl-workshop-2007.htm and on the LibQUAL website.
Almost all libraries in Canada implemented LQ in 2007 (largest national one-time implementation). Thank you to Sam Kalb who coordinated the effort!
At ARL we are always happy to work closely with CARL on assessment activities! We have so much in common. Special thanks to Katherine McColgan and Tim Mark!