I am engaged in a user research project that incorporates ethnographic methods (interviews with faculty and students, photo diaries, observation) here at Syracuse University Library. I’m interested in hearing from others who are using this technique, perhaps having participated in one of the CLIR (Council on Library and Information Resources) workshops conducted by Nancy Foster. You may also know of literature in this area.
Particularly with the recent publication of Studying Students (The Undergraduate Research Project at the University of Rochester), I think this approach may be gaining ground as a research method in libraries. I’d like to find out more about who is doing what and to share strategies, etc.
If you are not familiar with the the Rochester work, I recommend it highly. It’s available to download from the Association of College and Research Libraries at [http://www.ala.org/ala/acrl/acrlpubs/downloadables/downloads.cfm]