Friday, January 15, 2010
1:30 p.m.–3:00 p.m.
Library Assessment Forum:
Effective, Sustainable, and Practical Assessment
InterContinental Hotel
Griffin/Robinson Room
Boston MA
The forum focused on the recent IMLS grant on Return on Investment (ROI) awarded to ARL, University of Illinois at Urbana-Champaign, and the University of Tennessee with a presentation by Carol Tenopir, co-PI, who led a discussion on the research that has taken place to this date and engaged the community to shape the ROI methodologies developed. The Forum also included a presentation by Linda Plunket (Boston University) regarding their efforts to create a culture of assessment. An update and community discussion about the 2010 Library Assessment Conference to be held on October 25–27 in Baltimore, Maryland, concluded the meeting.
{ 1 } Comments
——– Original Message ——–
Subject: Re: ROI and value of library?
Date: Thu, 11 Mar 2010 08:26:53 -0500
From: Kimberlee
Reply-To: uls-l@ala.org
To: uls-l@ala.org
References:
> Perhaps the following two resources from the public library world would help and/or be adaptable:
>
> A “library use value calculator” that looks at the costs of use vs value (in monetary terms) for various transactions such as reference questions asked, and CDs borrowed: http://www.chelmsfordlibrary.org/library_info/calculator.html
>
> A manual from the Southern Ontario Library Service The library’s contribution to your community revised and re-issued in 2007 about how to demonstrate the value of one’s library services in terms “key funders” can understand.
>
Best of Luck,
Kimberlee
On 2010-03-10, at 6:37 PM, Sara Tompson wrote:
> Hi Alice:
>
> Are you a member of the Special Libraries Association/SLA or are any of your colleagues?
>
> SLA members have been working the value proposition for years.
>
> Part of our recent alignment (w/parent org values, etc.) project has some good information — much of it is available to non members, it seems, I just accessed w/out logging in.
>
> Take a look here: http://www.sla.org/content/SLA/alignment/portal/index.html
>
> and here:
> http://www.sla.org/content/learn/members/competencies/index.cfm
>
> Hope this helps!
>
> Sara
> SLA-SCC Professional Development Chair
>
>
> * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
> Sara R. Tompson
> Associate Dean for Public Service
> USC Libraries
> sarat@usc.edu
> http://isd.usc.edu/~sarat/
> * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
>
> —– Original Message —–
> From: Alice Daugherty
> Date: Wednesday, March 10, 2010 1:27 pm
> Subject: ROI and value of library?
> To: uls-l@ala.org
>
>>
>>
>> Hello all,
>
>>
>>
>>
>> I am requesting guidance and wisdom regarding an issue that seems
>
>> murkyto me at the moment; and that is finding “what value our unit
>
>> (which is
>
>> the library) brings to the table” and also “how to demonstrate the
>
>> impacts and benefits (the library) has on our community.”
>
>>
>>
>>
>> I am also limited because I can only discuss Reference, GovDocs and
>
>> CD ;
>
>> well, and perhaps a smattering of circ statistics.
>
>>
>>
>>
>> The above charge has been given to all units on campus.
>
>>
>>
>>
>> I am aware that we can find out who the stakeholders are and we can
>
>> do a
>
>> needs analysis of our patrons. We can also gather typical statistics
>
>> such as Reference Desk stats, VR stats, gate counts, etc. but then
>
>> what?
>
>>
>>
>>
>> I am familiar with the Illinois study and I have been to a few ROI
>
>> colloquiums, but I can’t help but wonder for those of you that are
>
>> administrators out there – how are you portraying the worth and
>
>> value of
>
>> your libraries?
>
>>
>>
>>
>> You may reply off list if you would like.
>
>>
>>
>>
>> Thank you.
>
>>
>>
>>
>> Alice
>
>>
>>
>>
>> Alice Daugherty
>
>>
>> Information Literacy Librarian
>
>>
>> Liaison to Linguistics, Communication Sciences &
>
>>
>> Disorders, and Communication Studies
>
>>
>> Louisiana State University
>
>>
>> Baton Rouge, LA 70803
>
>>
>> 225.578.7652
>
>>
>>
>
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