Assessing Reference Using WOREP

This article in the Spring 2006 issue of ISTL, Assessing Reference: Using the Wisconsin-Ohio Reference Evaluation Program in an Academic Science Library, provides the Penn State Life Sciences Library results of using this standardized tool for assessing reference services in terms of meeting library users’ expectations. “WOREP is designed to assess the outcome of the […]

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Redesigned “Making Library Assessment Work” Website

The “Making Library Assessment Work” Website has been revised. Check it out at: http://www.arl.org/stats/Hiller_Self.html There is now a section set up for each participating library to provide information about their assessment efforts. Participating libraries can send URL’s or attached documents to Stephanie Wright (swright@u.washington.edu), Management Information Librarian at the University of Washington Libraries who will […]

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ACRL Preconference on Assessment – New Orleans

Assessment and Beyond: Starting It Off, Pulling It All Together and Making Decisions ACRL Preconference New Orleans, Louisiana Friday, June 23, 2006 8:30 am. – 4:30 p.m. The management of library data, both qualitative and quantitative, is crucial to understanding our processes and the environment. Unfortunately, we often don’t plan, develop, or execute data collection […]

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Introduction – Sam Kalb

Thanks Pam for establishing this new forum for library assessment issues. I am the Library Assessment and IT Projects Coordinator at Queen’s University Library in Kingston, Ontario, Canada. I am also the coordinator for the 1st Canadian consortial LibQUAL+ survey planned for 2007. While much of my time is spent on the IT projects portion […]

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Collection Assessment Programs at ALA

1) Tools for Collection Assessment There is an increasing emphasis on accountability in libraries. Since collections are the largest expense after personnel in most libraries, assessment of the contents and use of collections is an important aspect of accountability. Collection analysis and the sharing of information about collections are also key components of internal library […]

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Introduction – Martha Kyrillidou

I am glad to see the library assessment community expanding with important contributors from Canada! Thank you, Pam! I am the director of the ARL Statistics and Measurement Program and responsible for the collection and publication of the annual statistical compilations of ARL as well as the delivery of services like LibQUAL+. I look forward […]

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Introductions – Pam Ryan

I am a Canadian librarian living in Edmonton, Alberta. I am currently the Assessment Librarian for the University of Alberta Libraries. In this new role created in 2004, I am responsible for a variety of activities in support of assessing library services and library user needs and perceptions and bringing these initiatives together for use […]

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